COOKIES POLICY

This Cookies Policy applies to West End Musical Productions, (a trading name of Neighbourhood Events Limited).

Neighbourhood Events Limited (‘Neighbourhood’ or ‘we’) is committed to protecting your personal information when you are using our digital platforms, including our websites and mobile apps. We strive to make your experience on our digital platforms enjoyable, relevant and customised to your preferences and interests. We do this by using cookies.

This policy may be updated from time to time to keep up with legal and/or business developments. The date of the most recent changes to each section of the policy will appear at the top of the relevant section.

INFORMATION ABOUT COOKIES AND OTHER ONLINE TRACKING TECHNOLOGIES

Web browser cookies

When you visit a website the website’s server will send your computer or mobile device a small amount of data that is stored on your web browser – a cookie! A cookie contains some anonymous information such as a unique identifier, the website name and some digits and numbers. It is used to record your online behaviour and preferences.

Different types of cookies:

  • First party cookie: set by the website you are visiting, and can only be read by that website.
  • Third party cookie: set by other companies who provide services to the website you are visiting, for example analytics companies or advertising networks.
  • Session cookie: set for the duration of your visit to the website, and will be deleted from your device when your browsing session ends.
  • Persistent cookie: set for a fixed period of time if the website you are visiting needs to remember you over multiple sessions (for example, if you have asked the website to remember your location or username).

Local storage

Local or HTML5 storage is like a browser cookie as the data is stored in your browser. Unlike cookies, however, the storage limit is greater and data is not transferred to the website server.  This allows usage and preference data (alongside the unique ID usually stored in a cookie) to be stored locally in your browser rather than on other systems and servers.

Tracking technologies: web beacons, GIFs, page tags, script

These terms describe a type of technology used on web pages and mobile apps to better understand how you interact with a website or application. Usually this is in the form of a small transparent image file or a line of code which records, for example, which web pages you visited or elements of a page you viewed, when and for how long, and whether you viewed and/or clicked on an ad. They may also be used to target advertising on the web page you are viewing. These tracking technologies are often used in conjunction with cookies.

In this policy, we refer to all these types of cookies and other technologies as “cookies”.

What cookies do

Cookies record your online identity and remember your online behaviour and preferences. For example, cookies may capture the following information:

  • Browser information: browser type, language, and history;
  • Device information: IP address, device make, device model, device operating system/version, and data connection type;
  • Internet service provider information; and
  • Interaction information: domain name, referring website address, date/time of website visit, page view data, search keywords, referring/exit pages, platform type, date/time stamp, geolocation data, click data, types of ads viewed.

Cookies are used for a variety of purposes: to keep you logged in, to remember what is in your online shopping basket, to deliver you location specific information such as news and weather, to tailor advertising to your interests, and so on.  This improves your experience of a website.

HOW WE USE COOKIES

We want to be transparent about the cookies we and our partners place and what they are used for, so you can best exercise control over them.

We use cookies to provide you with a better experience across our digital platforms.  We do this by making our websites and apps functional, secure and convenient for you to use, and by showing you relevant and interesting content and advertising.

Some cookies are essential for the operation of our digital platforms and for accessing content on our websites. Without these necessary cookies, our websites would not perform as smoothly for you as we would like them to and we might not be able to provide certain services or features. For example, we use cookies to ensure access to some content is only available to registered users or subscribers.

We use third parties to deliver some of these services to you, who will also drop their own cookies, and you can find information regarding each of these third party vendors by clicking on the cookies button on the applicable website.

We also need to drop a cookie to record your permission for us to use cookies on our digital platforms.

ANALYTICS ON OUR WEBSITES

We use Google Analytics and other providers, to provide us with statistical information about use and traffic on our websites, mobile apps and social media platforms. These services use IP addresses and other information from cookies to tell us, for example, the number of page views, number of users, what browsers users are using, and location data of users. This statistical information allows us to understand our audiences, reach our target audiences, develop and customise our product and services, maximise compatibility for most of our users, and determine how much to charge for advertising.

For analytics, we collect and process your information on the basis of our legitimate business and operational interest.

Find out more information about our providers below:

Changing your settings

Browser controls: you can choose how cookies are handled by your device via your browser settings. The most popular browsers allow users to (a) accept all cookies, (b) notify you when a cookie is issued, or (c) not receive cookies at any time. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

Mobile controls: most modern mobile devices provide advertising identifiers. You can control how these identifiers are used in the settings of your mobile device.

If you choose not to accept cookies, our websites may not function properly and certain services will not be provided to you. This may spoil your experience. Without cookies, you will still see content and advertising; it just won’t be personalised to your interests and preferences.

CONTACTING US

Please contact us if you would like more information on the cookies that we use and their purposes.

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